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How do I find sales information for my title ?

Every user must measure their own items and give the exact size, heights, weights, length....
And users will be responsible of any incorrect information.

How much traffic there is on the website ?

We cannot give our client an exact number because our website is international, every second the traffic change.

How do I know how many viewers I get and how many people see my product ?

Every user that will open his store will get a dashboard that will let them see traffics, audience, sales, orders…

How can I link my Web page to Westores.online ?

Every users will get a Link that he can upload on his social media accounts.

How can I make it easier for customers to find my product ?

You can ensure that your product listing has complete and correct title. This information helps customers easily find items they will want to purchase in our store.

Are you available 24/7 ?

Customer service will be available 24/7, in case of any delay or late reply, please contact the customer service number: +961 81 420 926

Are you responsible for any delay or any loss/ broken item ?

‐Any delay/broken item you should contact the shipping company.
‐In case of any loss item westores team will be responsible to contact the shipping insurance to make up your loss item.

How to create store ?

To create your store through the website you need to sign up first www.westores.online you sign up using email and password, a verification email will be sent to you.
You open the link you go to westores.online then create account, and you start filling the boxes :( full name, address, phone number, email, logo...) By using the application an SMS will be sent to you phone number.

How to upload product ?

You can upload your product easily on the website/application, and in case of any help our customer service team will guide you.

How much should I pay for extra boosting/banners ?

You can choose the package that suits you the most.

What is the subscription fees? Is it yearly ?

Its 100$ per year, prices may vary according to the chosen package.

How many product I can upload ?

Its unlimited package, as many product as you want.

Who pays shipping fees ?

Shipping fees is payed by costumer, and he has the authority to choose the most convenient shipping company.

What are the shipping companies that you work with ?

Our website is collaborated with DHL, ARAMEX AND LIBAN POST.

How to track orders ?

When you generate order, you will receive a tracking number that will appear on the website.

How many order you guaranty that I will sell ?

We guaranty that you will get orders, but we can’t predict how many item, it depends on quality of your pictures and prices.

How and when do I collect my money ?

Money earning will be after 15 days after receiving order to buyer. It can be sent by OMT, or  payed cash.

Is there any additional prices ?

subscription fees, but any online payment was made there will be deduction of 10% on total bill due to bank transfers, and of course if you need extra services there is additional fees.

Where are you hosting your ecommerce site ?

Our website is hosted internationally, When Internet users want to view our website, and all they need to do is type your website address or domain into their browse
www.westores.online.

Do we need to track limits on items being sold ?

Every costumer must be aware of his stocks, otherwise there will be conflict in orders.

Which payment getaway you use ?

We use cash on delivery or online payment (credit card, visa card...)

What is the estimating duration for a shipment inside and outside of Lebanon ?

Depends, but every shipment that’s is located outside Lebanon need 10 to 15 days, inside Lebanon almost one week.

Do you sell your product worldwide ?

Since it’s an international website and we are collaborated with international shipping companies our website post and sell the product internationally.

What type of marketing activity you use ?

Marketing campaign is posted on all social media, billboards, applications, TV channels etc.…

Why should I subscribe with Westores ?

Westores.online will help you to sell your product worldwide and to get fresh dollar, we can help your store to be known worldwide and to get extra client.

Who is responsible for the digital marketing campaign ?

Westores marketing department is responsible for every boosting or marketing campaign.

How can I see the statistics ?

Statistics are shown after opening your store at the dashboard section.

Who is your audience ?

Westores.online target all type of costumers, our audience refers to the specific group of consumers most likely to want your product or service.

When and where the website was found ?

Westores.online headquarter is based in china, it was found from many years.

What is your company about/who is Westores.online?

Westores.online is an international website that help users to sell their product worldwide.